Shipping policy
3. Shipping Policy
Shipping Zones
We currently ship to France, the European Union, and the United States.
Processing & Shipping Times
- Order processing: 24-48 hours
- Delivery time: 5-7 business days, depending on destination
Shipping Costs
- Standard rate : $3.99
- Free shipping on orders over $54
Order Tracking
A tracking number is emailed to you as soon as your order ships.
Customs Duties (International Orders)
For orders shipped outside the European Union, including to the United States, additional customs duties or import taxes may apply upon delivery and are the customer's responsibility, in accordance with the destination country's regulations.
Delayed or Lost Packages
In case of significant delay or a lost package, please contact us at contact@getnuvala.com - we are committed to finding a solution (reshipment or refund).